Digital Product Return & Refund Policy
Building Trust. Delivering Excellence. Impacting Lives
Thank you for purchasing a digital product from RadVeritas.
Because all products sold through RadVeritas are delivered electronically and can be downloaded immediately after purchase, all sales are final.
Returns
Digital products cannot be returned once they have been downloaded or accessed.
For this reason, RadVeritas does not accept returns or exchanges for digital products.
Refunds
Refunds are not provided for:
Change of mind
Purchasing the wrong product
Purchasing by mistake
Failure to read the product description
No longer needing the product
Compatibility issues that were disclosed before purchase
Exceptions
A refund or replacement may be provided if:
You were charged more than once for the same product.
The download file is corrupted or cannot be opened.
You are unable to access the purchased product because of a technical issue that RadVeritas cannot resolve.
You received the incorrect digital product.
Whenever possible, RadVeritas will first attempt to resolve the issue by providing a replacement file or correcting the technical problem.
Requesting Assistance
If you experience a problem with your purchase, please contact us within 14 days of purchase.
Please include:
Your name
Order number
Email address used during purchase
Description of the issue
Screenshots or error messages, if applicable
Unauthorized Distribution
All digital products are protected by copyright laws.
Purchasing a product grants a non-transferable license for personal or authorized organizational use only unless otherwise stated.
Unauthorized copying, sharing, uploading, resale, or redistribution is prohibited.
Contact
Questions regarding your purchase may be directed to:
RadVeritas
Email: fredelliott1@RadVeritas.com
Website: RadVeritas.com